Check out our FAQs section for everything you need to know. You can also get in touch with us by writing to us.
Looking for answers? You’ve come to the right place.
How does Birdfin work?
How do I set up a Birdfin account?
How do I add your children/how many children can you add?
How do I add my spouse?
How will my child login to Birdfin?
What is crystals?
How do I set up my child’s account
How do I assign tasks to my child?
How do I award crystals to my child?
How do I convert crystals into money?
What process does Birdfin follow for the conversion of crystals into currency?
Can my child login themselves and access their Birdfin account?
How can I make changes to my child’s details?
How do I add or change my child’s profile photo?
How can I approve or deny my child’s purchase request?
How can my child who does not have a wallet, spend money through the app?
How do I convert crystals into money and what is the rate of conversion?
What percentage of the crystals money goes into my child’s savings bank account?
How much money can be transferred to my child’s savings bank account?
How can I assign tasks to my child?
Are the tasks listed by age?
How do I link my child’s tasks to allowance/crystals?
How can I add extra tasks for goal based saving of my child?
How can I make changes to or delete a task for my child?
How can I undo a task completion I have approved?
How do I open a savings bank account for my child, will Birdfin help?
Do you have a preferred banking partner to open my child’s savings bank account?
What if I already have an existing savings bank account for my child?
Does Birdfin have a digital wallet?
Does Birdfin have a digital wallet partner?
Is my child eligible for a digital wallet?
Can I have a digital wallet through Birdfin?
Will Birdfin help me monitor, manage the spending and use of my child’s digital wallet?
How can money received by my child, be transferred to their savings bank account?
How can my child’s grand parent transfer money to my child’s savings bank account?
How does a child do purchases, when he/she is not eligible for a Debit card or e-Wallet?
Can my child use Birdfin to make purchases?
Will I be able to check my child’s task completion progress on a regular basis?
Based on my child’s performance, will I be able to reward or penalise my child?
How can I control my child’s over spending?
Is there a limit to the amount of purchases my child can make using their wallet?
You can also contact us and we can answer your questions.